Ryanair Customer Support – An Oxymoron

Helping Ryanair Improve.

  • A response from Ryanair – it is Cuckoo

    So I submitted my claim to the Small Claims Court in July and finally today (Oct 8th) Ryanair’s legal eagles have responded as below – summary – they reject my claim and will defend it. Here is the full response. “Our client has instructed us to defend this claim as Both passengers on the booking…

  • The Claim is in

    After a lot of chasing finally my claim against Ryanair is being actioned. Let us see what happens. It is, to me anyway, absolutely cuckoo that I am forced to take Ryanair to court. They don’t need to be so bad at this sort of thing. But the qualities of a company (or a country)…

  • Business Most Complained about in Ireland – Ryanair.

    A recently released 2025 report from the Competition and Consumer Protection Commission has named Ryanair as the most complained about business in Ireland. This does not support the claim that Michael O’Leary recently made in The Big Interview on Virgin TV where he said they were “best in the industry.” Someone is wrong! #RyanairCuckoo

  • My issue with Ryanair

    If every year 0.1 % of passengers of Ryanair are cheated out of 60 euro – that adds up to 11,000,000e per annum.

  • Helping Ryanair get better!

    I have travelled many times with Ryanair. Over the years, like others, I have learnt to deal with their rules – and I understand them. In fact I kind of like and respect Ryanair as an airline. What I don’t like or understand is the “support system” when things go wrong – which they will…

Have you taken Ryanair to the Small Claims Court?

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I have noticed a “complete imbalance of power” between Ryanair and the claimant. Judge Stephanie Coggans – The Small Claims Court.